Confidentiality and Privacy Policy

Effective Date: 1/1/25

1. Introduction 

This Confidentiality and Privacy Policy (“Policy”) outlines how The Singable Toolbox, operated by Kylene Skyback and Noomi Kifarkis, handles and protects the personal information of our clients.

2. Collection of Personal Information 

We collect personal information that is necessary for providing our online singing coaching, education and information services. This may include:

• Name

• Contact information (email address, phone number)

• Payment information

• Any other information you provide to us during the course of our services

3. Use of Personal Information 

The personal information we collect is used for the following purposes:

• To provide and improve our services

• To communicate with you regarding your coaching sessions/feedback

• To process payments

• To comply with legal obligations

4. Confidentiality 

We are committed to maintaining the confidentiality of your personal information. We will not disclose your personal information to any third parties except as required by law or with your explicit consent.

5. Data Security 

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. This includes implementing appropriate physical, electronic, and managerial procedures to safeguard the information we collect.

6. Retention of Personal Information 

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Your Rights 

You have the right to:

• Access your personal information

• Request correction of any inaccurate or incomplete information

• Request deletion of your personal information, subject to legal requirements

8. Client Responsibilities 

Clients are also responsible for maintaining the confidentiality of certain aspects of our work, including but not limited to:

• Coaching materials and resources provided during sessions

• Video modules only available to paying members of the Singable Toolbox

• Any proprietary information shared during the course of our services

Clients agree not to disclose, share, post, or reproduce any of the above without explicit permission from The Singable Toolbox.

9. Changes to This Policy 

We may update this Policy from time to time. Any changes will be posted on our website, and we will notify you of any significant changes.

10. Contact Us 

If you have any questions or concerns about this Policy or our handling of your personal information, please contact us at:

• singable.toolbox@gmail.com

Client Acknowledgment and Confirmation

By purchasing a subscription to The Singable Toolbox or a singing lesson you acknowledge that you have read, understood, and agree to the terms of this Confidentiality and Privacy Policy on the date of your purchase.